Privacy Policy

Privacy Policy

Effective Date: 01 Jan 2026

At Arab Kandora, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website https://www.arabkandora.com/ and services.

By using our site, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect information that you provide directly when you interact with our website, including when you:

• Create an account

• Place an order

• Subscribe to a newsletter

• Contact customer support

This may include personal data such as:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party services)

• Order history

We also automatically collect certain device and usage information to help us improve your experience, such as:

• IP address

• Browser type and version

• Pages visited

• Date and time of visit

• Cookies and similar tracking technologies

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you (order confirmations, updates, support)

• Personalize and improve our website experience

• Provide customer support

• Detect and prevent fraud or unauthorized activity

• Comply with legal obligations

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3. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance your browsing experience, remember preferences, and analyze website traffic. This helps us understand how visitors use our site, so we can improve functionality and performance. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain features.

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4. Sharing Your Information

We do not sell your personal information to third parties for marketing purposes.

We may share your information with trusted third parties who help us operate our business, including:

• Payment processors

• Delivery and logistics partners

• Analytics and advertising partners

• Legal or regulatory authorities, if required by law

These partners are required to protect your information and use it only for the services they provide to us.

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5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. This includes secure server infrastructure and encryption for payment processing via trusted third-party services.

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6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your personal data (subject to legal requirements)

• Opt out of direct marketing communications

To exercise these rights, please contact us via the details below.

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7. Children’s Privacy

Our website and services are intended for users who are at least 18 years old. We do not knowingly collect personal information from children under this age.

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8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised effective date.

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9. Contact Us

If you have any questions about this Privacy Policy or requests related to your personal data, please contact us:

📧 Email: info@arabkandora.com
📍 Address: Sharjah, United Arab Emirates

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Arab Kandora respects your privacy and strives to be transparent about how we handle your data. This policy ensures your information is used responsibly and with your consent.